Troubleshooting FAQ

• Slider doesn't work inside other shortcodes
• I can't install the plugin
• Slider information disappeared after I moved the site
• Slider export file is not available
• Images are not showing up in dynamic sliders
• I can't add/edit CSS or JavaScript code
• Skins are missing from the slider's admin area
• The changes are not saved when I update the slider
• I get an extra blank slide in the slider
• The slider's admin area doesn't work
• I get a notice that "something went wrong" when the slider is updated/created
• I get an error when I create or update the slider
• The slider appears broken on the homepage or when it's inserted in PHP code
• The self-hosted HTML5 videos don't play
• The thumbnail images are not showing up
• The slider doesn't show up on the page